Skills & Competencies for Employee Relations Manager
Employee Relations Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Employee Relations Manager
Designs, plans, and implements a company's employee relations programs, policies, and procedures.
JOB RESPONSIBILITIES for Employee Relations Manager
Maintains good communication and positive relationships with employees to promote employee satisfaction. Guides department managers and employees throughout the performance management and goal setting process. Identifies and analyzes issues with employee relations infractions. Provides recommendations for resolutions.
Employee Relations Manager SALARY RANGE
BASE 50%
$125,660
TOTAL 50%
$134,919
Job Level
M02
Job Code
HR09200034
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Employee Relations Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Employee Relations Manager
1
Job Family Competencies –
Internal Communications
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of messaging strategies used in communicating organizational priorities.
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Level 2 Behaviors
(Light Experience)
Applies communication techniques in conveying clear and timely messages to internal team members.
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Level 3 Behaviors
(Moderate Experience)
Consults internally to gain insights into their communication goals to recommend workable solutions.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other communication disciplines to develop major enterprise-wide functional communications campaigns.
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Level 5 Behaviors
(Mastery)
Champions the development of internal or external communication strategy plans to ensure an integrated presence.
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2
Job Family Competencies –
Data Analytics
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the fundamentals of data and business analytics.
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Level 2 Behaviors
(Light Experience)
Applies broad knowledge and best practices to provide data analytics services to clients.
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Level 3 Behaviors
(Moderate Experience)
Communicates and interprets data to provide clarity to non-technical and technical audiences.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to produce data analytics key indicators and metrics.
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Level 5 Behaviors
(Mastery)
Designs the conceptual, logical, and physical data models to support the analytic data requirements.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Employee Relations Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Describes interests and motivation in other parties to better resolve conflicts.
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Level 2 Behaviors
(Light Experience)
Acts calmly and rationally in conflict situations with empathy and self-detachment.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates good judgment in deciding when to involve a third party.
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Level 4 Behaviors
(Extensive Experience)
Aligns personal and organizational values with conflict management tenets in mind.
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Level 5 Behaviors
(Mastery)
Creates a climate where disagreement is regarded as healthy and resolvable.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes the role of judgment in decision-making.
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Level 2 Behaviors
(Light Experience)
Applies an appropriate method, such as tree diagrams for the decision-making process.
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Level 3 Behaviors
(Moderate Experience)
Guides the selection of decision-making process and techniques.
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Level 4 Behaviors
(Extensive Experience)
Coaches others to improve judgment and confidence in decision-making skills.
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Level 5 Behaviors
(Mastery)
Analyzes and discusses alternatives with multiple stakeholders.
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3
Employee Relations Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Employee Relations Manager
Proficiency Level - 4
5
Competency for -
Employee Relations Manager
Proficiency Level - 5
Summary of Employee Relations Manager skills and competencies
There are 0 hard skills for Employee Relations Manager.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
9 general skills for Employee Relations Manager, Internal Communications, Data Analytics, Benefit Programs, etc.
10 soft skills for Employee Relations Manager, Conflict Resolution, Judgment and Decision Making, Coaching Others, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Employee Relations Manager, he or she needs to be an expert in Conflict Resolution, be skilled in Judgment and Decision Making, and be an expert in Coaching Others.
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